BUSINESS CONTINUITY & CONNECTIVITY

At Radiant, our team members’ health and safety are of paramount importance, especially given the current situation with the COVID-19 (coronavirus). We have put protocols in place, in an abundance of caution, to minimize risk to our team members, our customers, and the community at large.

Important measures we have taken immediately are:

  • Leveraging our leading-edge communication technologies to enable most of our team members to work from home
  • Limiting all team members’ interactions if they are required to be in the office
  • Prohibiting all business and non-essential travel
  • Increasing our office cleaning and hygiene measures standards
  • Deploying additional health and safety measures for any on-site visits

All these efforts are to ensure the health and safety of our team members so there is no impact in servicing and supporting our customers today.

Stay connected, even if you are staying home

Today, many Canadians are taking public health authorities’ recommendations very seriously, and are following social distancing guidelines to help prevent the spread of COVID-19. One outcome of this extraordinary situation is that many businesses are taking the steps required to allow their employees to work remotely, to maintain business continuity.

At Radiant Communications, our top priority remains the health and safety of our team members and customers, as well as our ability to continue supporting your business. We believe our leading-edge business communication services can help you stay connected throughout this unprecedented time.

Enabling work-from-home capabilities

We can support your business with increased bandwidth and secured remote access clients as more of your team members are working from home. We can also provide business communication solutions that will mimic your office presence, by enabling incoming and outgoing calls from any location using our softphone option. In addition to these calling features, we can provide enhanced collaboration capabilities through videoconferencing, instant messaging and presence, chat rooms and file-sharing.

We are here to help

We understand that managed network services are essential to your business. To support your continued operations, we can enable your ability to connect and collaborate remotely as well as provide assistance to your teams during this critical time.

To make any changes to your account, please contact your Client Service Manager or at continuity@radiant.net

We’re doing everything we can to ensure our services and support staff remain available during this uncertain time. For support questions regarding your existing services - please reach us at or 1-877-257-0555 or via email at support@radiant.net